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If your hospital is leveraging the services of Inspinary Health Coaching for patients and to teach patients to follow their Discharge care plan education you will almost certainly establish your hospital as a premier institution in the mind of the patient. Educating the patient with good clinical content and empowering them with health tracking tools are essential ingredients of HCAHPS success, however there are some routine logistical headaches that can turn an otherwise positive patient experience into a negative one. You can save patients a lot of frustration by pointing them to the Inspinary RN 24X7 call line.